Refund and Return Policy

Effective Date: 01-01-2025
Last Updated: 10-01-2025

At Bharatvendo.com, customer satisfaction is our priority, we're here to help. Please review our policy on refunds and returns below.

1.1. Eligibility for Returns:

Items must be returned within 7 days of delivery.
The return request is accepted only in case of receipt of defective, damaged, or different products.
The return/replacement of the product will be subject to the warranty terms & conditions mentioned in the invoice/description mentioned on Bharatvendo.
In case the New product is returned should include price tags, labels, original packing, freebies, and accessories that were shipped along with the product.

1.2. Return Process:

Returns are processed through mail only.
Mail your request to support@bharatvendo.com, and mention your Order ID in the mail subject line.
Share your return concern in the mail with the following details:
Images of the product delivered( front & back) are to be shared.
Product images of the Old product (front & back) that you are using.
Share the Laptop/Product model (image preferred)

1.3. Shipping Costs for Returns:

In any case, buyer rejects the order, return shipping charges & refund processing charges will be applied to the amount paid & the rest will be refunded..

2.1. Refund Process:

On receipt of the product, a Return/Refund request is to be done within 7 working days.
If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 days.

3.1. We replace items only if they are defective, damaged, or incorrect.

3.2. To request an exchange, contact us support@bharatvendo.com with details of the issue.